Last Updated: December 26, 2011
When you visit our website or use the service, Chatwork Inc collects your IP address, which we use to improve our services as well as to help us administer our website and the service and diagnose technical problems. Your IP address may also be used to gather broad demographic information that does not personally identify you. In order to use the service, you must set up an Chatwork Inc account by providing us with your name, email address, company name and a chosen password. We may also collect any information that you may provide to us in response to customer surveys. We may use your e-mail address or your Chatwork account to occasionally notify you about your unread messages, important changes to our website and the service, new features, available upgrades, special offers that you may find useful, or offers from companies with whom we have business relationships.
Other users of the service may view your name and Chatwork ID (as well as your photograph, if you have posted one) unless you un-select “Allow your profile to show up in searches” in the “Your profile” menu in “Settings”.
The service allows you to enter your user IDs for Facebook, Skype and Twitter if you wish. Your Facebook, Skype and Twitter IDs will be visible to other users of the service that you have entered in your “Contacts” list.
Chatwork Inc may provide aggregate statistics about our customers, sales, traffic patterns, and related information to third parties, but these statistics will not include any personally identifying information.
You may change your profile picture (should you choose to upload one), display name, company/organization name, email address, password, and Chatwork ID (subject to availability) at any time. To do this, simply click on your user name in the upper right corner of the screen, select “Settings” and “Your profile”.
The Chatwork Inc website may contain links to other sites, operated by third parties that we believe may be of interest to you. While Chatwork Inc encourages third parties to follow appropriate privacy standards and policies, it is not responsible for the actions of those parties, the content of their websites or any products or services they may offer.
The Chatwork Inc website employs “cookies,” which are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies enable us to store your plan information between visits and facilitate your use of the website and the service.
If you have set your browser to reject cookies, you can still use our site, although you may need to re-enter information that would normally be obtained from the cookie.
At Chatwork Inc, we believe that the privacy of children is important.
We do not monitor the age of our users except in connection with surveys and contests. However, visitors and users under the age of thirteen (13) should not submit personal identifying information to Chatwork Inc or through the service without the consent of their parent(s) or guardian(s). If a user is under the age of thirteen (13) the user may not, even under the supervision of a parent or guardian, register for the service or otherwise submit any information to the Chatwork Inc website or the service.
If you have any questions or suggestions, please contact us at email@example.com, or by mail at the address below:
440 North Wolfe Road Sunnyvale, CA 94085